Effective Date: October 2025
Website: gadiseks.com
Contact: help@gadiseks.com | 205-758-7774
Address: 1900 Snows Mill Ave, Northport, AL 35476, USA
1. Overview
Thank you for shopping with gadiseks.com (“we,” “our,” or “us”).
We aim to ensure your satisfaction with every purchase.
This Return & Refund Policy explains how returns, exchanges, and refunds are handled, in compliance with applicable U.S. consumer protection laws, Alabama state laws, and international e-commerce standards.
By placing an order with us, you agree to this policy.
2. Eligibility for Returns
You may request a return or exchange if:
- The item is unused, unwashed, and in its original packaging
- The request is made within 30 days of delivery
- You provide proof of purchase (such as an order number or receipt)
We reserve the right to refuse returns that do not meet these conditions.
3. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged (unless defective upon arrival):
- Intimate or personal-use items
- Custom-made or personalized products
- Clearance or “final sale” items
- Gift cards or digital downloads
4. Return Process
To initiate a return:
- Contact us at help@gadiseks.com with your order number and reason for return.
- Our support team will provide you with return instructions and the appropriate return address.
- Ship the item back using a trackable shipping method.
- Once received and inspected, we will notify you of the approval or rejection of your return.
Note: Customers are responsible for return shipping costs unless the item is defective or incorrect due to our error.
5. Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please email help@gadiseks.com with a photo and description of the issue.
We’ll send a replacement once your request is approved and the original item is returned (if applicable).
6. Refunds
If your return is approved, a refund will be issued to your original payment method within 5–10 business days after we receive your item.
Refund processing time may vary depending on your bank or payment provider.
Partial refunds may be granted (if applicable) for:
- Items not in original condition or packaging
- Returns received after 30 days but within 45 days (case-by-case basis)
Shipping fees and import duties (if any) are non-refundable.
7. Late or Missing Refunds
If you haven’t received your refund:
- Check with your bank or credit card company — processing may take several days.
- If you still haven’t received your refund after 10 business days, please contact us at help@gadiseks.com.
8. International Orders
We accept returns from most countries.
However:
- International customers are responsible for all return shipping and customs fees.
- Refunds will be issued in USD and may vary slightly due to exchange rate differences.
Please ensure your country allows the shipment of the return item before sending it.
9. Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos or video proof.
We will arrange a replacement or full refund at no additional cost.
10. Order Cancellations
Orders may be canceled within 12 hours of placement for a full refund.
After that period, the order may have already been processed or shipped, and cancellations may not be guaranteed.
11. Legal Compliance
This policy complies with:
- U.S. Federal Trade Commission (FTC) consumer refund regulations
- Alabama Deceptive Trade Practices Act (ADTPA)
- EU Consumer Rights Directive (for European customers)
- Other international consumer protection standards, where applicable
We reserve the right to update or modify this policy to comply with future legal changes.
12. Contact Us
If you have questions or need assistance with a return, please contact us at:
Gadiseks.com
Address: 1900 Snows Mill Ave, Northport, AL 35476, USA
Telephone: 205-758-7774
Email: help@gadiseks.com